Curby is the AI customer assistant built exclusively for waste haulers — answering every resident question across app, web, SMS, phone, and invoice QR with live data from your actual systems.
Real Product · Real Conversations
From app to SMS to invoice — one AI, every touchpoint.
Hi! I'm Curby 👋 How can I help with your service today?
When's my trash pickup?
📅 Thursday, July 31st
Set out by 6:00 AM. Recycling same day — blue bin only.
Can I add bulk pickup?
Yes! I've submitted a bulk pickup request for Aug 3rd. You'll get a confirmation text.
Five Surfaces · One Brain
One AI brain. Five delivery channels. Zero new phone calls to answer.
White-label mobile experience
Your branding, your app — Curby powers a text and voice AI avatar that residents actually want to use. Handles schedule lookups, service requests, and notifications.
Live product screenshot · Ask Curby in the customer app
See the Customer App →
Lives on your hauler site
Drop a single script tag and Curby sits on your website — answering holiday schedules, service questions, and billing at 3 AM so your office doesn't have to.
One embed · Your branding · Your rules
Weekly pickup, easy billing, and answers when you need them.
Pay My Bill
Residents just text a number
No app download. No login. Residents text a local number and get real, account-aware answers — not a link to a FAQ page.
Works in Messages · Any phone
Curby
(507) 555-0199 · Text Message
Answers the call — no transfer needed
Residents call your number and talk to Curby. Pickup day, missed service, balance, holidays — resolved on the call so your team never has to pick up.
Live voice · Account-aware · Ends without a human
Talk Trash — phone routing story →
Context from the mailbox
The QR code on every mailed bill opens Curby already knowing the account. Residents scan, ask, pay — in under 60 seconds.
Every mailed invoice · Scan → account already loaded
Core Capabilities
Pulls from your actual routing software — not a static FAQ. If pickup moves, Curby knows instantly.
Balances, schedules, and service status pull live from your billing and routing — the same source your office uses.
Full visibility into conversation volume, escalation rates, and channel performance.
Lookup by address or phone number. Invoice QR opens with account already loaded.
Your recycling guidelines, service area maps, and FAQ content. No generic web guesses.
When a specialist is needed, Curby hands off gracefully with full conversation context.
What's Included
One product. Every channel residents use. Connected to your real systems — not a generic chatbot bolted onto a FAQ.
Contact us for pricing · Live in days
Tell us about your hauler — we'll follow up with pricing and a personalized Curby walkthrough.
Your request has been submitted. We'll contact you shortly.